Hilton Garden Inn, Gatlinburg, TN

635 River Road, Gatlinburg, Tennessee, 37738, USA • TEL: 1-865-436-0048 FAX: 1-865-436-2324

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Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or inquiries please call our helpful staff.


Non-Smoking — A fee of up to $250.00 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out

Check-In Time – 4:00 pm
Minimum Age to Register – 21 years of age
Check-Out Time – 11:00 am
Early Departure Fee – $75.00
Late Check-Out Fee – $50.00 Late departure is accrued after 2pm EST


Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.


Hotel Currency US Dollar
Accepted Payment Options • American Express
• Discover
• MasterCard
• Visa


Service animals allowed Yes
Pets allowed No


Self parking $0.00 – Complimentary
Valet parking Not Available
Secured parking Not Available
Covered parking Not Available
In/Out Privileges Not Available